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This is my first experience with GRmetro. I called hoping to get an appointment within the week and was please to hear a service tech was just wrapping up an appointment and could be over within the hour. The work was done in a timely manner and the price was what I happened to have in mind. We'll be calling them again from now on!
- Kieran S.
I would 100% recommend Dwight and Charlie at GRmetro Heating and Cooling, Inc! They were responsive and came to check out my A/C unit the same day I called, even though they technically didn't have an opening; I was so appreciative!! Kate in the office is really nice and helpful whenever I called in. I will be giving these guys all my business! Thank you!
- N. M. L.
Called early Monday morning to have our A/C unit looked at. Needed to be completely replaced after 33 years, Adam was able to remove and replace the unit and had us up and running by the end of the day. Thanks for the quick response and service!
- Jake K.
I had such a great experience with GRmetro. I had Charlie come out to inspect my furnace and quote me. He was so patient with all of my questions. Then, Adam came out a week later to install my new furnace and humidifier. Adam was absolutely phenomenal. He was so knowledgeable. He took the time to explain everything he was doing and after completion, he walked me through everything. He explained how to change my filter, proper thermostat knowledge, and more. He even asked about my work schedule to ensure he was respectful with noise. Could not recommend a better company!
- Alex D.
Dwight came out to repair my furnace after it unexpectedly quit working the day after Christmas. He was friendly and taught me a lot about how the furnace worked and the maintenance I should do in the coming years. They were quick to come out the same day, intelligent and very personable. Dwight truly is my Christmas miracle, getting my furnace back in action! Very kind, good service. I definitely recommend this company!
- Allie B.
GRMetro and team was great to work with. Very knowledgeable and willing to help. Will definitely use them again.
- Scott V.
They did a great job quoting and installing my furnace. A few days later, when I unexpectedly found a leak in my basement, they came back for free just to confirm it wasn't caused by any work they did (and it wasn't). A+ job all around.
- Stephanie P.
My AC unit stopped working on the hottest day we have had so far this year. Not only did they respond to my call/service email first thing in the morning they were early to service the unit! My AC unit is now working better than it was before and I was able to sign up on a maintenance plan with them for service throughout the year. I would 100% recommend GR Metro Heating and Cooling. To add the technicians explained everything they were doing in a way that was easy to understand. They were extremely professional and knowledgeable.
- April S.
Charlie came out to check out my AC unit. He was very personable and helpful -- he cut to the chase and helped me understand the issues I was having. He was kind and patient enough to stick around for an extra 30 minutes so he could explain face to face which stuck out to me. Would recommend.
- Jack L.
It was great!! Our technician was very helpful, knowledgeable, and nice. We will definitely use your company in the future.
- Jessica B.