Imagine you’re finishing up hosting a pretty amazing little party with your friends and family. Perhaps one of your kiddos just turned 4, or you’re trying to get back into hosting a book club again, and you decided to make some delicious food. Now that everyone is having a good time and enjoying themselves, you realize that there’s a puddle and a sound coming from the basement. You don’t want to believe that there’s a water heater leak, but it’s the most likely outcome at this point.
Before you panic, take a deep breath and remember that our team is always available to help. We encounter a lot of leaks like these on a regular basis, and we’re certain that there’s no leak we can’t fix at record speed.
While you call our team for water heater service in Grand Rapids, MI, there are a few things you can do while you wait for us to get there.
1. Shut Off Your Water
The first and most important step in this process, aside from calling for a professional technician’s help, is shutting off your water. The longer your water is allowed to stay on, the more likely you’ll continue wasting water through the leak. Head into your basement or crawlspace and turn off the main water shut-off valve. This will ensure that even if something goes wrong, or more work needs to be done, you’re free from wasting more water and paying for the cost.
2. Mop Up Any Excess Water
At this point, it’s a good idea to gather towels, buckets, and any other materials you would normally use to clean up a spill. Remember, you need to act fast because any excess water that ends up in the nooks and crannies of your home will aid in the growth of mold. Mold and mildew can not only ruin your indoor air quality and your personal health, but they can also rot the foundation of the beams in your home.
Moisture is always going to be bad, so you need to control the leaking water and clean it up as best you can before a professional technician gets there. If you’re in need of more support and clean up materials, you can ask our team to help you out!
3. Take Notes and Work With a Pro
When a professional technician finally gets there, this is where the good stuff happens. Unfortunately, you’re just not going to be able to fix a leak the way it’s supposed to be done without professional help. So when a pro finally gets to your home, you can take some steps to ensure that things go smoothly.
Make sure you take some notes and inform the technician about what’s going on. Tell them where you think the leak is, and what was happening when the leak came up. This can help them put the pieces together and find out if there’s any unique problem that caused the leak. Also, keep your ears peeled for any tips or tricks from your technician! Our technicians have years of experience that can help you avoid your next plumbing disaster.